Introducing Peer and Expert Inspections
Introducing Peer and Expert Inspections
Drive quality improvement using Tendable with an engaged workforce, frontline staff through a streamlined and transparent process.
With Tendable Analytics and reports, data and evidence is always instantly and readily available to view, interrogate and export. This includes data on performance and trend with themes such as Key Performance Indicators and CQC domains.
Reviewing the data collated assures staff that there is ownership of quality improvement and that standards are conformed to which improves patient safety and outcomes.
Tendable has helped us to really look properly at audits and quality and have a regular audit cycle e.g. actions, re-auditing. Previously we would never go back to review audits
It has huge potential to help us.
Kathryn Iredale
Advanced Nurse Practitioner
Grange Medical Group Practice
The practices have been able to work better together – it's been really good to put quality on the work-plan agenda.
For example, conducting the fire safety audit has helped us identify the need for more fire safety wardens.
Alison Robson
Nurse Clinician
Eric Moore Medical Practice
Tendable will provide you with a dedicated digital tool to implement your quality programme with the ability to monitor improvement over time.
Quality improvement in GP practices is vital for enhancing patient outcomes, safety, and satisfaction. It ensures efficient resource utilisation, compliance with regulatory standards, and contributes to cost savings. Additionally, continual learning and a commitment to professional development help GP practices maintain a positive reputation and better serve their communities.
Every user of Tendable has access to powerful dashboards that provide you with results in real time. When accessing these dashboards, you can filter the data down to show what’s of interest to you – whether you’re a frontline team member interested in your waste management scores this month, or a quality improvement lead who wants a wholistic picture of quality risks.
Once you have found what you need you can export this data into a range of formats that work best for you, creating reports that are readily available to provide live assurance to boards or your frontline staff.
Frontline staff, who recognise the importance of audits through a streamlined and transparent process, can also share best practices, thus recognising the value of audits.
Furthermore, any actions which have been raised during the audit can be assigned to individuals ensuring accountability and an engaged workforce.
Utilising standardised audits creates the potential for benchmarking across areas within the practice, fostering a spirit of healthy competition and knowledge-sharing to enhance overall quality.
Our dedicated Customer Success team will work with you to implement your new quality assurance solution so that you get the best out of the technology and out of your teams.
We will design your new quality programme, drawing on what you have done historically within your practice, and on what we have seen work well for teams just like you. The structure of the programme will be consistent across all of your teams and areas, with tailoring to make sure your staff are only answering the questions that are relevant to them.
The last stage is to train and engage the teams across your entire practice, giving staff the confidence and enthusiasm to use the tool. You’ll be shown how to use analytics and reporting to understand risks, issues and themes, and pinpoint those areas that need additional support.
