After spending 15 years working on the boards of some of the largest health and social care organisations in the UK, our founder Tim Bolot understood the complex processes and systems within the NHS.
He observed that front line health and social care teams were using time consuming processes and lacked the use of effective technology when searching for data on quality assurance.
Audits were being completed with pen and paper, with much of the information disaggregated and retrospective. As a result of this, quality was not systematically being improved and front-line staff felt frustrated. On one occasion a board only discovered there were quality issues in their organisation after seeing a picture of a rat found in their wards in the newspaper!
This sparked the idea of Tendable, created in 2016, with the express goal of supporting front line health and social care teams to drive real quality improvement while saving time and providing management with a real time view of quality across their organisation.
Raising the bar in quality assurance and improvement
Used across 94 NHS and private organisations
A global provider across the UK, Australia and South Africa
Over 2,000,000 inspections completed
54,000 registered users
A dedicated team of QI and QA experts with insights into best practice
A wide and diverse Tendable Community across health and social care organisations
We understand the importance of information security
60+ employees focused on delivering the Tendable solution
We all work here because we believe in tech for good and helping our colleagues in health and social care… we have won an award to confirm it!
We were thrilled to be crowned the No Code Lab Hack 2022 winners with our Tendable ‘Bump App’. You can read more about this here: No Code, Hack Mode — No Code Lab
At Tendable we want to make your lives easier, not overcomplicate things! That’s why our solution has been created with front-line teams, for front-line teams, and it’s why our customers are always at the forefront of our decision making.
So, why digitised quality?
The benefits of having a digitised quality system are that it allows organisations to view, manage and report on the overall quality of the services they are providing. This means your front-line teams can easily capture the information needed to monitor quality, not to mention, saving time and duplication of effort. Once captured digitally, this information can easily be viewed at all levels of your organisation from board members to CQC inspectors, allowing your teams to be empowered by quality whilst providing assurance.
This visibility of quality enables your organisation to identify issues in real-time whilst delivering a quality service and improving every step of the way!
