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Benchmark your quality of care against your peers through the new NDIS Quality Roundtable and Benchmarking powered by Tendable

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Angela Harvey

Managing Director, Supporting Potential
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The Australia National Disability Insurance Scheme (NDIS) is designed to provide support and services to people with permanent and significant disabilities. It is a national scheme that aims to assist individuals with disabilities to live an ordinary life and participate in the community. With NDIS practise standards introduced in 2018, improving quality of care has been championed, with real improvements in the standard of care offered by providers.

However, there is still more that can be done. Regulators continue to receive significant amounts complaints regarding violence, abuse, neglect and exploitation, specifically related to disability services, with over 1700 being raised as of February 2023.

So how do we make sure providers are offering quality services across a range of settings?

To answer this question, Tendable & Supporting Potential have teamed up to offer Australian disability providers access to the NDIS Quality Roundtable and Benchmarking powered by Tendable

By engaging more heavily in measuring and monitoring the quality of the outputs a service provider is delivering, they will see:

We’re adding to our existing NDIS practice standards product offering to benchmark against peers at scale, in a time & cost-efficient manner. As a result of this standardised data gathering, provders can gain access to:

Building a benchmarking database is not a new idea for NDS providers. Most benchmarking opportunities focus on financial performance across the industry, and missing a fundamental part of disability service providers value – the quality of care they are able to offer. We believe that we are currently the only organisation offering to benchmark service providers against each other n the context of care quality and critically the NDIS Practice Standards.

Participating in this benchmarking exercise isn’t just a quarterly data sharing activity. Through Tendable Analytics dashboards, you are able to see your own data in real time and take action to address any problems before they become emergencies, as well as being able to track your quality metrics over time against change you have made within your organisation.

The use of your quality data is sensitive. Your information will be carefully managed and is always de-identified, so that the privacy and other interests of providers and NDIS participants are protected. Safeguarding the confidentiality of contributing providers is of the highest importance at all times.

To get more information on how you can better direct, control and monitor your quality service provision reach out via the link below:

Click here to reach out

Supporting potential & Tendable
Supporting potential & Tendable

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